Help & FAQ

Direct messaging lets fans and creators chat privately. Here's how it works:

Free messages: You can send up to 3 free messages per conversation to start. Each person in the conversation gets 3 free messages. After that, you'll need to subscribe to continue the conversation.

Gift-Locked messages: Creators can send special locked messages that require a coin gift to view. These messages don't count toward the free message limit — and they appear with a premium card and blurred preview.

Lock indicators: Creators can see which of their locked messages have been unlocked — a 🔒 means no one has unlocked it yet, and a 🔓 with a count shows how many fans have paid to view it.

Media: You can send images (JPEG, PNG, GIF, WebP) and videos (MP4, WebM, MOV) in messages. Video files are limited to 10 minutes and 150 MB per file. Up to 10 files per message.

Reactions: React to any message with emoji reactions (❤️, 👍, 🔥, and more). One reaction per person per message.

Replying: Reply to specific messages or to posts. A reply preview shows the original message above your composer.

To become a creator on Oh My Baddie:

1. Go to your Settings page
2. Add a payment method (credit/debit card) — required for identity verification
3. Complete Stripe Connect onboarding to set up payouts
4. Set your subscription price and start posting content

You must have both a card on file and a completed Stripe Connect account to start posting.

Creators set their own subscription price. Fans can subscribe from the creator's profile page. You can choose between monthly or annual billing:

• Monthly — Pay the creator's set price each month.
• Annual — Pay 10× the monthly price once per year (save 2 months).

When you subscribe, you'll be charged the subscription price plus a processing fee (3.7% + $0.30).

You can cancel at any time from your account. Access continues until the end of your current billing period — no refunds for partial periods.

For creators: You receive the subscription amount minus the 15% service fee and processing fee. Earnings are added to your balance and are available for withdrawal after a brief settlement period.

We charge two types of fees:

1. Processing fee (3.7% + $0.30) — Applies to every transaction processed through Stripe, including subscription payments, tips, gifts, and creator payouts. This covers Stripe's costs plus a small margin.

2. Service fee (15%) — Our platform commission on all creator earnings. This is deducted from subscriptions, tips, and gifts before the net amount is added to your balance.

Example: $10/month subscription

You can request a payout anytime from your Earnings dashboard once your available balance reaches $10.00. A processing fee of 3.7% + $0.30 is deducted before funds are sent to your bank account via Stripe Connect (typically 2-5 business days). You'll receive an itemized email receipt when your payout is sent.

Important: New earnings have a 7-day settlement period before they become available for withdrawal. This helps protect against chargebacks and ensures only settled funds are paid out. Your Earnings dashboard shows both your pending and available balances.

Example: $10.00 payout

Payout email includes: Gross amount, processing fee breakdown, net deposited amount, and a list of all transactions included in the payout.

Refunds: If a refund is issued, the full transaction amount is deducted from the creator's balance. The platform's service fee is retained since the service was already provided. Stripe's processing fee is non-refundable and is absorbed by the creator.

Chargebacks: If a fan disputes a charge with their bank, the disputed amount plus Stripe's chargeback fee (typically $15) is deducted from the creator's balance.

We handle all refund and chargeback administration on behalf of creators. The 7-day settlement period helps ensure that disputed funds are not paid out before they can be reversed.

Creators can create discount coupons from their Studio → Promotions page. Each coupon generates a shareable link that fans can use to get a discount on their subscription.

For creators:

• Create coupons with percentage or fixed-amount discounts
• Set duration (single use, forever, or limited)
• Limit the number of redemptions or set an expiry date
• Share the link on social media, in DMs, or anywhere
• Track how many times each coupon is used

For fans:

If a creator shares a coupon link with you, the discount is automatically applied when you subscribe. The coupon code is included in the link — just click and subscribe.

Fans can send gifts to creators from their profile page or from individual posts. These are one-time payments processed through coins.

VIP posts: Some creators offer premium content that requires a gift to unlock. When you gift on a VIP post, the content is unlocked immediately.

A 15% service fee is deducted before the net amount is added to the creator's balance. Coin gifts have only a 15% service fee (no processing fee).